How Roland uses TeamMood to foster team feedback and lead meetings.Systems Engineering UK, Germany, Spain, USA 60 team members
Roland is a supervisor of feature systems engineering team for a global automotive company.
He has technical responsibilities but is also a people leader and manages a team of 10 people.
Teammates work in a hybrid mode. The team is split in 2 countries, the UK and Germany, and they work 1-2 days per week in the office while the other days are remote.
TeamMood is used by the team, but also in their department, of approximately 60 people, and in other departments as well.
Challenge: Waiting Months For Feedback
Roland has been a leader in many teams in varied roles and he’s always looking to improve the way he works together with his teammates.
In his company, biannual employee satisfaction surveys are sent out. The issue with such a solution is that there is a lag until the results are available and it doesn’t really provide him with sufficient detail.
Roland is also part of the mental health first aid group in the company. At one of the meetings, someone suggested testing TeamMood. Roland liked the idea and decided to volunteer his team to be part of the pilot test for TeamMood.
Solution: Helping Teammates Share More feedback With TeamMood
Everyone on the team receives an email or WebEx Teams message every day at 3PM and Roland encourages everyone to put in a comment. He, himself, does it every day.
To foster communication, Roland also replies to moods regularly.
They have daily meetings where they talk about work priorities and discuss feedback & trends from TeamMood weekly to understand the mood of the past week.
One important aspect of these weekly meetings is to highlight successes, and not focus solely on problems.
Results: Teammates Feel Listened To, And It’s Fostering Retrospection
The way Roland helps his teammates feel comfortable giving feedback with TeamMood helps them feel listened to.
It’s been 2 years since the initial pilot. Of course the excitement is gone, but they’re still using it every day.
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