Keeping Your Data Secure
We do our best to actively provide a strong level of security.
Please note that we're humans though — and that security is an ever-going chasing game, with several high profile websites hacked every year.
Think you found an issue? We're more than welcoming your feedback - please report an incident.
Protection Against Data Loss
We make daily backups of TeamMood's database as well as regular full images (snapshots) of TeamMood's servers.
The backups are saved encrypted and regularly tested for integrity.
We have the required infrastructure to rebuild a fully running service based on those backups very quickly.
Your Credit Card Data Is Safe
We do not store your billing information on our servers.
ISO 27001 is the leading international standard focused on information security risk management. The certification demonstrates the company's commitment to properly manage information security risk and continuously improve the product and service to meet industry requirements.
The team underwent an extensive company-wide auditing process and concluded with the mandatory ISO 27001 stage 1 and stage 2 audits.
Cyber Essentials Plus
Cyber Essentials is a UK Government-backed scheme to help businesses and organisations protect themselves from cyber-attacks, particularly from hacking, phishing and password guessing.
Attaining certification in Cyber Essentials involves reviewing all our in-house and external systems to ensure that they are locked down and secured from intrusion – this can be as simple as enforcing complex passwords for user accounts. It also lays down guidelines for best practice when it comes to software provision and administration, such as ensuring that only relevant users and devices are allowed to access our software and data.
Have you noticed abuse, misuse, or experienced an incident with your account or have you identified a vulnerability in our systems?
We'll take your feedback very seriously: email email@example.com. We will reply in all cases and work with you to handle the situation.
Please email us at firstname.lastname@example.org.